Changed your mind? No problem — you can cancel your order within 14 days of delivery.
- Email us at info@hariraonline.co.uk or write to us at:
Unit A, 41 Markfield Road, Tottenham, N15 4QA - Return the item within 14 days of notifying us (unless free returns were offered, you’ll cover return shipping).
- Send items to the same address using a tracked delivery service and keep proof of return.
- If the order hasn’t shipped yet, you’ll get a full refund within 14 days.
- If it’s been dispatched, we’ll refund within 14 days of receiving the item back (or proof of return).
We may reduce your refund if the item is damaged, used, or missing parts.
Returns Policy
If something’s wrong with your order, we’re here to help!
- Contact us at info@hariraonline.co.uk or via the contact form at hariraonline.co.uk
- Returns accepted within 14 days of delivery
- For December purchases, returns accepted from Dec 1–31
Found a fault?
- Let us know if you want a replacement or refund
- Send a photo or video showing the issue
- If confirmed, we’ll send a prepaid return label
You’ll get updates throughout the return process.